Contact Us

​Questions? We’re happy to help. Contact us now.

Photo: © UNHCR/Roger Arnold

Due to the current situation around COVID-19, UNHCR Canada is not accessible by phone. For urgent donor care questions and fundraising-related matters, please email If you are looking for a guest speaker or panelist from UNHCR Canada for your event, please email with the subject “Request for Speaker”. For all other inquiries, please email

Our staff will respond as soon as possible. Thank you for your consideration.

You may find the answer to your question on our frequently asked questions (FAQs) page.

We’re looking forward to hearing from you. Thank you for your interest in UNHCR.

Contact Us

UNHCR Canada Branch Office

United Nations High Commissioner for Refugees
280 Albert St, Suite 401
Ottawa, ON Canada K1P 5G8


UNHCR Canada Fundraising

United Nations High Commissioner for Refugees
PO Box 1278 Stn K, Toronto, ON M4P 9Z9 

Toll free phone: 1-877-232-0909
M-F: 9:00am-8:00pm EST Saturday: 9:00am-5:00pm EST 



Media Inquiries

For media enquiries and information or interview requests, please visit our Media Centre. 

Stay informed with UNHCR Canada

You can donate online any time to help refugees.

To donate by phone, call 1-877-232-0909 Monday to Friday 9am-8pm, and Saturday 9am-5pm.

To donate by mail send your donation to the United Nations High Commissioner for Refugees, PO Box 1278, Stn K, Toronto, ON, M4P 9Z9

Stay alert and report fraudsters who are offering you resettlement, financial or other kinds of assistance, fake documents or fake claims in exchange for money or other favours. All UNHCR services are free of charge. Do not trust anyone or any organization asking you to pay for the services of UNHCR or its partners. 

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Please help refugee families in need.

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