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Questions? We’re happy to help.

You can contact us via the emails and phone numbers listed on this page or via the form below for any type of enquiry. First, we suggest reviewing our frequently asked questions (FAQs) page for possible answers to your enquiry. If you have not found the answer to your question on our FAQs page, please contact us on the details below and we will get back to you as soon as possible.

Contact Us

For all enquiries regarding tax receipts, monthly donations, fundraising or other donor matters, please email

For all enquiries regarding refugee or asylum seeker rights and protection, please email 

UNHCR Canada Branch Office

280 Albert St, Suite 401
Ottawa, ON Canada K1P 5G8

Phone: +1 613-232-0909

UNHCR Canada Fundraising Office

2 St Clair Ave W, Suite 802
Toronto, ON Canada M4V 1L5

Phone: +1 416-926-7979


Media Enquiries

Phone: +1 613-232-0909




You can donate online any time to help refugees.

To donate by phone, call 1-877-232-0909 Monday to Friday 9am-8pm, and Saturday 9am-5pm.

To donate by mail send your donation to UNHCR Canada, 2 St Clair Ave W, Suite 802, Toronto, ON Canada M4V 1L5.